Sunday, March 18, 2012
Customer loyalty has a powerful effect on the business bottom line. http://ping.fm/MYMdO The dramatic economic power of customer retention is revealed when customers are viewed in terms of life value. eresource ERP enables the enterprises to retain its customers, which makes a perfect business sense. A consumer retained for life is more cost effective, requires less service, provides more business and contributes to new customer acquisition by offering positive referrals. For the average business, studies indicate that repeat customers account for 70 per cent of total revenues. Thus, customers' retention guarantees significant current and future economic benefit.
Subscribe to:
Post Comments (Atom)
No comments:
Post a Comment